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The Office of Utilities Regulation ( National Water Commission) ( Water Supply and Sewerage Rates and Charges) Order, 2017
68.5% as areference point, for every 1% reduction in non-revenue water losses in a given year, the applied x-factor will be reduced by 1% in the following year; . using 68.5% as a reference point, for every 1% increase in non-revenue water losses in a gi